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Complaints against ocean carriers lead to over $1M in refunds

09 May
Posted by: ICB
Category: Air Freight, Contract Logistics, COVID-19, Customs Brokers, Freight Forwarding, Ground Freight, Imports, Ocean Freight, SCS Management, Special Offers
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After the FMC established a formal complaint process, more shippers have pushed back against perceived price gouging and unreasonable fees.

Author: ICB

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