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Zara now charges for some returns. Will other retailers follow?

17 Jun
Posted by: ICB
Category: Air Freight, Contract Logistics, COVID-19, Customs Brokers, Freight Forwarding, Ground Freight, Imports, Ocean Freight, SCS Management, Special Offers
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In some regions, customers pay a fee to return online purchases to third-party drop-off points. It may mark a turning point for companies.

Author: ICB

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